The Canyonlands Care Center will hold an open house to celebrate their new five-star rating on Friday, April 13 at 390 West Williams Way. The open house will run from 11 a.m. to 1 p.m. and refreshments will be served.
For the first time, the Center for Medicare and Medicaid Services has awarded the care center a five-star rating, which is the highest rating a care facility can receive.
According to the CMS website, the rating includes health inspections, staffing information, and “quality measures,” which include 11 factors measuring how well nursing homes are caring for residents' physical and clinical needs.
Kim Macfarlane, administrator for Canyonlands Care Center, said that she is, “Very excited, very happy [and] very proud of the staff and our volunteers and the community for supporting us ... and very grateful for the board. All of those entities have helped us to become who we are and the staff here is just terrific.”
MacFarlane said that the care center has shown steady progress, moving up from a three-star facility last year and a one-star facility two years ago.
Macfarlane said that the care center got to this point by “improving our processes [and] improving the way we deliver care ... we are constantly working. We have a quality improvement committee and every month we evaluate data and it tells us if we’re slipping in one area or another then we look at those areas and make sure that we can provide interventions to continue to improve all the time.”
Barberella Hill, the director of nursing for the care center, said that care has been high quality for several years and she is pleased to see the rating reflect that.
“The care has been five-star for quite some time,” Hill said. “It takes a while after a bad survey for it to show a change. It’s almost like you’re penalized for three years after that, but the care has really been five-star for quite some time. Just according to their rules and regulations, now we’ve completed our third good survey and that puts us into a five-star rating.”
Hill said that the process of achieving the five-star rating involved process changes.
“It was just a matter of getting people used to being able to do those [Medicare] processes completely and correctly,” Hill said.
“It’s nice to have it out there in the public,” Hill said of the new rating. “I’ve known that the care has always been five-star in my book [based on] what I see here and the wonderful people I work with, but it’s nice to have it validated by the [Centers for Medicare and Medicaid Services]. It’s important to have that rating out there so that when people are looking for long-term care facilities to put their folks or to come themselves and they see that five-star rating, that helps a lot.”
For more information about the open house call 435-719-4400.